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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
64
The global market size of the Customer Self-Service industry is 132,738 companies, and there are 59 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 6,545 contacts that are using Customer Self-Service , including Walmart Amazon UnitedHealth Group
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by ManyChat and Cliengo
1
Directly
2
ManyChat
3
Cliengo
4
Zendesk Answer Bot
5
Artibot.ai
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. |  | 40,467 | 65.42% |
| 2 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 8,061 | 13.03% |
| 3 |  Cliengo Cliengo is a multi-language chatbot for websites. |  | 2,904 | 4.69% |
| 4 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 2,331 | 3.77% |
| 5 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,366 | 2.21% |
| 6 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 1,276 | 2.06% |
| 7 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 1,021 | 1.65% | |
| 8 |  Ada Support Ada Support is an AI-powered platform that enables businesses to automate customer service. |  | 401 | 0.65% |
| 9 |  Dialogflow Dialogflow is an IT infrastructure software that creates human-computer interaction technologies. It grasps the intent of a user, reaches more audienc... More | 400 | 0.65% | |
| 10 |  MindTouch MindTouch is a technology company that was founded in 2005, being a SaaS company with some important clients all over the world. MindTouch was ranked ... More | 359 | 0.58% |
New Customer Self-Service technologies
Similar Categories
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