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Customer Experience Management

Customer Experience Management Software Market Share

Number of Technologies

118

The global market size of the Customer Experience Management industry is 74,800 companies, and there are 103 companies producing Customer Experience Management technologies.


Datanyze helps you reach more than 16,229 contacts that are using Customer Experience Management , including Walmart Amazon UnitedHealth Group

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Top Customer Experience Management Technologies

Qualtrics has the top spot for best Customer Experience Management by market share. Followed by Appcues and Pendo

1

Qualtrics

2

Appcues

3

Pendo

4

Genesys

5

SAP Fiori

Top Technologies

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What is customer experience management software?

Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy

These are the top industries using Customer Experience Management Software and tools

Largest companies using customer experience management software

Walmart

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Amazon

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UnitedHealth Group

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Apple

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CVS Health

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Customer Experience Management market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Qualtrics's logo
Qualtrics

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23,954
29.74%
2
Appcues's logo
Appcues

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11,006
13.66%
3
Pendo's logo
Pendo

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8,637
10.72%
4
Genesys's logo
Genesys

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5,224
6.49%
5
SAP's logo
SAP

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3,220
4.00%
6
Sito Mobile's logo
Sito Mobile

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3,046
3.78%
7
Sprinklr's logo
Sprinklr

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2,998
3.72%
8
Sitecore's logo
Sitecore

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2,526
3.14%
9
Medallia's logo
Medallia

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2,501
3.10%
10
Gainsight's logo
Gainsight

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1,681
2.09%
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Similar Categories

Which tools and technologies are the most popular in the Customer Experience Management category?

There are 118 tools and technologies available in the Customer Experience Management category

What are the largest companies that are using Customer Experience Management tools?

The largest companies using Customer Experience Management tools are: Walmart, Amazon, G4S, Accenture, UPS...See More

'What are the top companies and technologies in the Customer Experience Management field?

The top companies and technologies in the Customer Experience Management are: Walmart, Amazon, UnitedHealth Group, Qualtrics, Appcues, Pendo, Apple, CVS Health, Genesys, SAP Fiori, Sitecore...See More

What are the newest tools and technologies in the Customer Experience Management field?

The newest tools and technologies in the Customer Experience Management arena are: TELUS Digital, Emplifi, Vital Inpatient, Vital Urgent Care, CXperks, Moxo Platform, Digimarc Engage, Arise Virtual Solution, Alorica, Foundever...See More

What categories are similar to the Customer Experience Management industry?

Categories similar to the Customer Experience Management industry are: Contact Center Solutions, Customer Communication Management, Customer Feedback Management, Customer Self-Service, Help Desk, Live Chats, Other Customer Service Software...See More